Terms of Service

Effective Date: March 21, 2026  |  Last Updated: March 21, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Dions ("Company," "we," "us," or "our"), the operator of the website located at pizzas-dionss.click (the "Website"). By visiting, browsing, accessing, placing an order through, or otherwise using this Website or any of our food-related services, you agree to comply with and be bound by these Terms in their entirety.

Your continued use of the Website following any modifications to these Terms constitutes your acceptance of those changes. We encourage you to review these Terms periodically to remain informed of any updates. If you are using our services on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" shall include both you personally and that entity.

These Terms apply to all visitors, users, customers, and others who access or use the Website. By using any feature of the Website or placing any order, you confirm that you are at least 18 years of age, or if you are between the ages of 13 and 17, that you have received verifiable parental or guardian consent to use our services.

2. Description of Services

Dions is a food service business operating in the United States. Through our Website, pizzas-dionss.click, we offer the following services to our customers:

• Online Food Ordering: Customers may browse our menu and place orders for food items including, but not limited to, pizzas, appetizers, beverages, desserts, and specialty food items.
• Menu Information: We provide detailed information regarding our food offerings, including descriptions, pricing, nutritional information where available, and allergen notices.
• Delivery and Pickup Services: Depending on availability and geographic location, we may offer delivery services or in-store/curbside pickup options for orders placed through the Website.
• Promotions and Special Offers: From time to time, we may offer coupons, discount codes, limited-time promotions, loyalty rewards, and other special deals through the Website.
• Customer Account Services: Users may create a personal account to manage orders, save preferences, and track order history.
• Customer Support: We provide support to customers regarding orders, complaints, billing inquiries, and general service matters via email and other channels.

We reserve the right, at our sole discretion, to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Our food services are subject to product availability. Menu items, prices, and availability may change at any time without prior notice. Certain menu items may be seasonal or regionally limited, and we make no guarantee of the continuous availability of any specific product.

3. User Obligations and Prohibited Activities

3.1 User Obligations

By using our Website and services, you agree to:

• Provide accurate, current, and complete information when placing orders, creating an account, or communicating with us.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use of your account.
• Use the Website only for lawful purposes and in compliance with all applicable federal, state, and local laws and regulations.
• Comply with all applicable United States laws, including but not limited to the Federal Trade Commission Act (FTC Act), the Electronic Communications Privacy Act, and all applicable consumer protection laws.
• Ensure that any information you provide to us does not violate the rights of any third party, including intellectual property rights and privacy rights.
• Pay for all orders and services in a timely and complete manner.
• Accept responsibility for all activities that occur under your account.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities when using our Website or services:

• Fraudulent Activity: Using false identities, stolen payment information, or engaging in any form of fraud or misrepresentation in connection with any order or account.
• Unauthorized Access: Attempting to gain unauthorized access to any portion of our Website, servers, databases, or any systems connected to our Website.
• Interference: Uploading or transmitting viruses, malware, spyware, or any other malicious code; attempting to disrupt, overburden, or impair the proper functioning of the Website or its associated infrastructure.
• Scraping and Data Mining: Using automated scripts, bots, crawlers, scrapers, or similar technologies to collect data from our Website without our express written consent.
• Reverse Engineering: Attempting to reverse engineer, decompile, disassemble, or otherwise attempt to extract source code or underlying algorithms from any portion of the Website.
• Harassment: Harassing, threatening, defaming, or otherwise engaging in abusive behavior toward our staff, other users, or any third parties in connection with our services.
• Violation of Law: Using our Website to engage in any activity that violates any applicable federal, state, or local law, regulation, ordinance, or governmental order.
• Circumventing Security: Attempting to bypass, disable, or circumvent any security measures implemented on our Website.
• Bulk or Commercial Resale: Purchasing our food products for the purpose of unauthorized commercial resale without our prior written consent.
• False Reviews: Submitting false, misleading, or fabricated reviews, ratings, or feedback about our products or services.
• Impersonation: Impersonating any person or entity, or falsely claiming an affiliation with Dions or any other organization.

We reserve the right to investigate violations of these Terms and to take appropriate legal and technical action, including terminating your account, refusing service, and reporting violations to appropriate law enforcement authorities.

4. Account Registration

To access certain features of our Website, including placing orders and managing your order history, you may be required to create an account. When creating an account, you agree to provide truthful and accurate information. You are solely responsible for maintaining the confidentiality of your username and password and for all activities that occur under your account.

You agree to notify us immediately at [email protected] if you suspect any unauthorized use of your account or any other security breach. We will not be liable for any loss or damage resulting from your failure to maintain the security of your account credentials.

We reserve the right to terminate or suspend accounts at our sole discretion, with or without notice, for any conduct that we believe violates these Terms or is harmful to our business, users, or third parties.

5. Ordering, Pricing, and Payment Terms

5.1 Order Placement

When you place an order through our Website, you are making an offer to purchase food products subject to these Terms. All orders are subject to availability and confirmation. We reserve the right to accept or decline any order for any reason, including but not limited to product unavailability, errors in pricing, or suspected fraudulent activity.

5.2 Pricing

All prices displayed on our Website are in United States Dollars (USD) and are inclusive of applicable taxes unless otherwise stated. Prices are subject to change without prior notice. We strive to ensure that all pricing information on our Website is accurate; however, errors may occasionally occur. In the event of a pricing error, we reserve the right to cancel the affected order and issue a full refund.

5.3 Payment

We accept various forms of payment as indicated on our Website at the time of checkout. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided.
• The payment information you provide is accurate and complete.
• You authorize us to charge your selected payment method for the total amount of your order, including applicable taxes and delivery fees.

5.4 Delivery Fees and Minimum Orders

Delivery fees, if applicable, will be displayed at checkout before your order is confirmed. We may require a minimum order amount for delivery service. These amounts and fees are subject to change at any time.

5.5 Cancellations and Refunds

Due to the perishable nature of food products, once an order has been confirmed and preparation has begun, cancellations may not be possible. If you believe your order was incorrect, unsatisfactory, or not delivered, please contact us at [email protected] within 24 hours of the order. Refund eligibility will be determined on a case-by-case basis at our sole discretion, consistent with applicable consumer protection laws.

6. Intellectual Property Rights

All content on the Website, including but not limited to text, graphics, logos, photographs, images, icons, audio clips, digital downloads, data compilations, software, and the overall "look and feel" of the Website (collectively, the "Content"), is the property of Dions or its content suppliers and is protected by United States copyright, trademark, trade dress, and other intellectual property laws.

The trademarks, service marks, trade names, and logos displayed on our Website are proprietary to Dions or third-party licensors. Nothing in these Terms grants you any license or right to use any trademark, service mark, or logo displayed on the Website without our prior written consent or the prior written consent of the relevant third-party owner.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our Website solely for personal, non-commercial purposes related to placing and managing food orders. This license does not include the right to:

• Reproduce, distribute, or publicly display any portion of the Website's Content;
• Create derivative works based on the Content;
• Use any data mining, robots, or similar data gathering and extraction tools on the Website;
• Use the Content for any commercial purpose or any public display, performance, sale, or rental;
• Remove any copyright, trademark, or other proprietary rights notices from the Content.

Any unauthorized use of our intellectual property will constitute a material breach of these Terms and may violate copyright, trademark, and other applicable laws, potentially resulting in civil or criminal penalties.

7. Allergen and Nutritional Disclaimer

We take food safety seriously; however, our food products are prepared in a kitchen environment that may handle common allergens, including but not limited to gluten, dairy, eggs, nuts, soy, shellfish, and other allergens. We cannot guarantee that any menu item is entirely free from allergens or cross-contamination.

Customers with food allergies, dietary restrictions, or medical conditions are strongly advised to contact us directly before placing an order to discuss their specific needs. We shall not be liable for any adverse reactions resulting from undisclosed food allergies or the failure of customers to communicate their dietary requirements prior to ordering.

Nutritional information provided on our Website, where available, is provided for general informational purposes only and may not be fully accurate for all customizations or preparation variations.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DIONS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

• Your access to or use of, or inability to access or use, the Website or any services;
• Any conduct or content of any third party on the Website;
• Any unauthorized access to or use of our servers and/or any personal information stored therein;
• Any errors, inaccuracies, or omissions in our content, menu information, or pricing;
• Any interruption or cessation of service transmission to or from our Website;
• Any food allergies, dietary reactions, or personal injury related to the consumption of our products where such information was not disclosed to us prior to ordering.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO DIONS IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASES, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

9. Disclaimers — As-Is Basis

THE WEBSITE AND ALL SERVICES PROVIDED BY DIONS ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, DIONS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT, INFORMATION, OR MATERIAL ON THE WEBSITE;
• WARRANTIES THAT ANY DEFECTS IN THE WEBSITE WILL BE CORRECTED.

We do not warrant that the Website will meet your specific requirements or that the results obtained from the use of the Website will be accurate or reliable. Any material downloaded or otherwise obtained through the use of the Website is done at your own discretion and risk, and you will be solely responsible for any damage to your device or loss of data that results from such activity.

10. Indemnification

You agree to defend, indemnify, and hold harmless Dions and its officers, directors, shareholders, employees, agents, contractors, licensors, suppliers, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) that arise out of or relate to:

• Your use of or access to the Website or our services;
• Your violation of any provision of these Terms;
• Your violation of any third-party rights, including intellectual property rights or privacy rights;
• Your violation of any applicable federal, state, or local law, regulation, or ordinance;
• Any content you submit, post, transmit, or make available through the Website;
• Any misrepresentation made by you in connection with the use of our services;
• Your fraudulent or illegal activities in connection with any order or use of the Website.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. You agree not to settle any matter without the prior written consent of Dions.

11. Third-Party Links and Services

Our Website may contain links to third-party websites, payment processors, delivery platforms, or other external services that are not owned or controlled by Dions. We have no control over and assume no responsibility for the content, privacy policies, terms of service, or practices of any third-party websites or services.

We do not endorse or make any representations about third-party websites or services. We strongly advise you to read the terms and privacy policies of any third-party websites you visit. Your interactions with third-party services are solely between you and those third parties, and you agree that Dions shall not be responsible or liable for any loss or damage of any sort incurred as a result of such interactions.

12. Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, disclose, and protect your personal information in compliance with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), where applicable, and the FTC Act's prohibitions against unfair or deceptive practices. Please review our Privacy Policy carefully before using our Website.

13. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the laws of the state in which Dions is registered and operates, without regard to its conflict of law principles.

You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the competent federal or state courts located in the United States, and you hereby irrevocably submit to the personal jurisdiction of such courts and waive any objection to venue in such courts.

Nothing in these Terms shall limit our right to seek injunctive or other equitable relief in any court of competent jurisdiction where necessary to protect our intellectual property rights or other proprietary interests.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to attempt to resolve any dispute, claim, or controversy with us informally by contacting us directly at [email protected]. We will make reasonable efforts to resolve the matter within thirty (30) days of receipt of your written notice describing the nature of the dispute and your proposed resolution.

14.2 Binding Arbitration

If the dispute cannot be resolved informally within the time period described above, you and Dions agree to resolve any and all disputes, claims, or controversies arising out of or relating to these Terms, the Website, or our services through binding arbitration, rather than in court, except as described below. The arbitration shall be conducted by a recognized arbitration body in accordance with its applicable rules, and the arbitrator's decision shall be final and binding.

The arbitration shall take place in the United States, and the arbitration proceedings shall be conducted in the English language. The arbitrator shall have the authority to grant any remedy or relief that a court of competent jurisdiction could grant, except that the arbitrator may not award punitive damages in excess of actual damages.

14.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND DIONS EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If for any reason a claim proceeds in court rather than in arbitration, you and Dions each waive any right to a jury trial.

14.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

15. Term and Termination

These Terms shall remain in full force and effect while you use the Website or our services. We reserve the right, in our sole discretion, to:

• Terminate or suspend your access to all or part of the Website or services, with or without cause and without prior notice;
• Delete your account and all associated data, subject to our data retention obligations under applicable law;
• Refuse service to any user at any time for any reason, including but not limited to a violation of these Terms.

Upon termination, your right to use the Website and our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity obligations, and limitations of liability.

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Termination of your account will not affect any outstanding orders or financial obligations you owe to us.

16. Changes to Terms

We reserve the right to modify, update, or revise these Terms of Service at any time at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. We may also notify you of significant changes via email to the address associated with your account or by posting a prominent notice on our Website.

Your continued use of the Website or our services following the posting of revised Terms constitutes your acceptance of and agreement to the updated Terms. If you do not agree to the revised Terms, you must discontinue your use of the Website and services immediately.

We encourage you to review these Terms periodically to stay informed of any changes. It is your responsibility to check this page regularly.

17. Severability

If any provision of these Terms of Service is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, void, or unenforceable for any reason, that provision shall be deemed severed from these Terms. The invalidity or unenforceability of such provision shall not affect the validity or enforceability of the remaining provisions of these Terms, which shall remain in full force and effect to the maximum extent permitted by law.

In such event, the invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable, in a manner consistent with the original intent of the parties as expressed in these Terms. If such modification is not possible, the provision shall be deemed deleted, and the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or guidelines published by us on the Website, constitute the entire agreement between you and Dions with respect to your use of the Website and our services. These Terms supersede all prior agreements, representations, understandings, negotiations, and discussions, whether oral or written, between you and Dions relating to the subject matter hereof.

No failure or delay by us in exercising any right, remedy, power, or privilege under these Terms shall operate as a waiver thereof. No waiver of any provision of these Terms shall be effective unless made in writing and signed by an authorized representative of Dions.

19. Force Majeure

Dions shall not be held liable or responsible for any failure or delay in performance under these Terms caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government restrictions or mandates, war, terrorism, civil unrest, labor disputes, power outages, internet or telecommunications failures, supply chain disruptions, or any other event that constitutes a force majeure event.

In the event of a force majeure occurrence, we will make reasonable efforts to notify affected customers and to resume services as soon as reasonably practicable.

20. No Agency Relationship

Nothing in these Terms shall be construed to create any agency, partnership, joint venture, franchise, employment, or other similar relationship between you and Dions. You do not have the authority to make any commitments, representations, or warranties on behalf of Dions, and you shall not attempt to do so.

21. Electronic Communications

By using our Website and services, you consent to receive electronic communications from us. These communications may include operational messages regarding your account, order confirmations, customer support responses, promotional communications (where you have opted in), and updates to our policies and terms.

You agree that any notices, agreements, disclosures, or other communications we send to you electronically shall satisfy any legal requirements that such communications be in writing. You may opt out of promotional communications at any time by following the unsubscribe instructions in any marketing email or by contacting us directly.

22. Compliance with Applicable Laws

You are responsible for ensuring that your use of our Website and services complies with all laws, rules, and regulations applicable to you. Without limiting the generality of the foregoing, you shall comply with all applicable United States federal and state laws, including the FTC Act's prohibitions against deceptive practices, all applicable food safety regulations, and any applicable state-specific consumer protection statutes. Customers located in California are also subject to rights and obligations under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

23. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service, wish to report a violation, or need to contact us for any reason related to our services, please reach out to us using the following contact details:

We aim to respond to all inquiries within five (5) to seven (7) business days. For urgent matters related to an active order, please use our primary email address above.